Payment Status Flow

We map all statuses to the same set of statuses across all Volt products. This means there are no status that only occur for PayTo but there are statuses that do not happen, e.g. NOT_RECEIVED.

Here we highlight the statuses that you should integrate when you process PayTo.

Please also read up on the full list for more details on the statuses.

Detailed Status	Description
`REFUSED_BY_RISK`	Not used for PayTo.
`APPROVED_BY_RISK`	Not used for PayTo.
`BANK_REDIRECT`	The bank creates the payment agreement. The shopper now has to authorise the bank at their bank.
`ADDITIONAL_AUTHORIZATION_REQUIRED`	Not used for PayTo.
`AUTHORISED_BY_USER`	The shopper authorised the payment at their bank.
`AWAITING_CHECKOUT_AUTHORIZATION`	Not used for PayTo.
`REFUSED_BY_BANK`	Not used for PayTo.
`ERROR_AT_BANK`	An error occurred after Volt requests the shopper’s bank to create a payment agreement.
`DELAYED_AT_BANK`	The bank response that after the payment initiation the payment processing is still pending. This can happen when a transaction was halted for some additional AML checks at the bank or that NPP/Bank has some timeouts/technical problems.
`COMPLETED`	The payment has been successfully initiated. If you use Volt Connect, you also get the `RECEIVED` status. Otherwise this is a final status.
`NOT_RECEIVED`	Not used for PayTo.
`RECEIVED` only for Volt Connect customers	Funds arrived on the beneficiary account.
`FAILED`	The payment request could not be completed due to technical limitations in the banking network.
`CANCELLED_BY_USER`	The shopper rejected the payment during the authorisation at their bank.
`ABANDONED_BY_USER`	The shopper did not complete the payment authorisation at their bank. Volt automatically sets this status after 30 minutes from the payment creation moment.
`SETTLED` only for Volt Connect customers	The funds have been transferred from the Volt Connect virtual IBAN to the merchant’s settlement bank account.

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Payment Status Flow