Payments not received
Processing payments#
If a payment was confirmed on the bank we will wait a number of days for it to arrive at the Volt Connect account based on the payment scheme.
| Payment Schema | Processing days |
|---|---|
| Faster Payments Scheme | 1 |
| SEPA Credit Transfer (within country) | 8 |
| SEPA Credit Transfer (within SEPA Zone) | 8 |
| SEPA Instant Credit Transfer (within country) | 1 |
| SEPA Instant Credit Transfer (within SEPA Zone) | 1 |
| SWIFT | 8 |
| CHAPS | 3 |
| ELIXIR | 2 |
| BACS | 5 |
| NICS | 1 |
| RIX | 1 |
If we don't receive it in that time we will change the payment status to NOT_RECEIVED and send the following notification.
Notification content#
Notification fields#
paymentis Volt's internal ID for the payment, as returned in your initial payment requestreferenceis the reference you specified for the paymentamountis the amount of the payment, as always in minor units of currency (pence, cents) rather than pounds, euros or dollars.statusis the status of the paymentcurrencyis the currency of the paymenttimestampis when the notification was generated
Sandbox setup#
info
When integrating with us on the sandbox environment you can setup a given Volt Connect account to have a payment made to it result in status NOT_RECEIVED if the amount for this payment is exactly 2050 in minor currency units (eurocents, pennies etc).