Why use PayTo?

PayTo offers some significant benefits over direct debits and card payments, for both merchants and shoppers.

Speed and availability

  • A PayTo payment arrives in a matter of seconds, 24 hours a day, 365 days a year.  
  • A direct debit payment can take up to three business days to arrive – not including weekends and public holidays.

Dependability

  • With a PayTo payment there is no chargeback process like credit cards.  Funds come straight from the shopper’s bank account having been authorised by them.  

Security

  • The first PayTo payment agreement is authorised at the bank, using the shopper’s bank credentials and multi-factor authentication.  Subsequent payments through Volt’s OneClick payment solution are protected by a secure PIN or biometrics, depending on the shopper’s device capabilities.  
  • Storing card details means extra compliance and security obligations.  With PayTo you don’t need to store anything except a reference number for the agreement.
  • Direct debit payments are setup on paper-based or online forms and can take days to process.   

Real-time notifications

  • As a shopper your bank notifies you every time, in real time, when money is debited from your bank account using PayTo.  As a merchant, PayTo will notify you if an agreement is paused or cancelled by your shopper.  
  • With direct debit, you would not know that money has been debited until you check your statement.  You might not know an agreement was cancelled until the next time you tried to take a payment. 

Account identification and confirmation

  • With PayTo, you know that the bank details are correct at the time the agreement is setup, because the shopper authorises the agreement online.  There’s no delay due to manual processes before you can start accepting payments.