Account holder verification (VoP/CoP)

Account Holder Verification (AHV) is a critical risk-management tool designed to protect individuals and businesses from payment fraud and errors. By confirming that the beneficiary name matches the account details before an outgoing payment is sent, AHV significantly reduces the risk of misdirected funds.

While AHV is a general best practice for payout systems, it is a mandatory service in certain jurisdictions dictated by specific regulatory frameworks:

• Verification of Payee (VoP) is the European standard for real-time account name verification, mandated by the EU Instant Payments Regulation (IPR) (EU) 2024/886. This regulation applies to all SEPA Credit Transfers (both standard and Instant). PSPs in the Eurozone must comply with this mandate by 9 October 2025, ensuring the payee's name matches the IBAN before executing a payment.
• Confirmation of Payee (CoP) is the specific regulatory scheme implementing account name verification within the United Kingdom (UK). It is mandated by the Payment Systems Regulator (PSR) and primarily applies to the Faster Payments and CHAPS schemes. While initially launched in 2020, expanded coverage was mandated with deadlines like October 31, 2024, to combat Authorized Push Payment (APP) fraud and misdirected payments.

If the AHV check results in a full match, your outgoing payment will be sent for processing automatically. If the AHV check returns a close match or no match, Volt will send you a AHV result notification. Once you receive this notification, you must confirm or decline the result. If you don’t respond, outgoing payment will not be submitted for processing.

Volt will send you one notification per outgoing payment request that specifies the AHV status. If you need additional payment status information, you can call the

For AHV details You can use