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FAQs

Answer your customers’ most commonly asked questions about Volt. Feel free to paste the below FAQs onto your own website.

Your questions, answered

Volt enables you to bypass cards and securely check out from your bank account. You simply choose ‘Volt: Pay by Bank’ at checkout, select your bank, and let Volt safely redirect you to your banking app (or online banking on desktop), where your payment is pre-populated and ready to approve.

No. You don’t need to register Volt in order to use it.

Extremely safe. Because you don’t manually enter or share your card or bank account information at the checkout, this information cannot be targeted. And because payments are initiated within your online banking environment, payments inherently benefit from bank-grade security.

No, unless you specifically ask us to remember your bank, which allows you to check out even faster next time.

Volt is authorised and regulated by the UK’s Financial Conduct Authority under registration number 925340.